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Brigade Quartermasters Business Practices Policy Agreement

Statement of Purpose
This Business Practices Policy Manual governs any current and potential Dealer selling in "brick and mortar" or online through email marketing or over the World Wide Web.

Terms and Conditions
Brigade Quartermasters does business with authorized Dealers under the terms and conditions set forth herein. Brigade Quartermasters rejects any terms and conditions in the Dealer's purchase orders when they are inconsistent with those of Brigade Quartermasters, unless specifically agreed to in writing and signed by an officer of Brigade Quartermasters. Possession of a Brigade Quartermasters Price List does not constitute an offer to sell. Prices subject to change without notice. Orders are subject to acceptance.

All Accounts
All existing and potential Dealer accounts are subject to the following guidelines and procedures. All accounts are required to be registered as an Internet Account if they conduct business, or advertise over the World Wide Web. These sites must be approved by Brigade Quartermasters Marketing Department for quality and distribution purposes.

New Account Requirements
Prior to any potential account being accepted, the applicant must:

  • Complete & Sign Dealer Application Credit Request
  • Submit three or more trade references
  • Include your Opening Order of $500 or more
  • Submit a copy of your Resell License.

The Dealer Application Credit Request may be submitted online at: http://www.actiongear.com/cgi-bin/tame.exe/agcatalog/hindex.tam or you may contact the Sales Department to: 1-888-276-4700 or Fax to 770-419-2895.

Dealer Application Credit Request
Brigade Quartermasters has the right and obligation to request any and all information it deems necessary in rendering a credit decision. A credit assessment will be made independently by Brigade Quartermasters Credit Department, and is based on the available information. In conjunction with this determination, Brigade Quartermasters reserves the right to: limit the credit granted, shorten terms, or increase payment incentives to minimize the potential risk. If open credit is not available, we may request either send Cash in Advance, C.O.D. or charge on a credit card.

C.O.D. Orders
We accept C.O.D. orders from new Dealers and companies preferring to order on a C.O.D. basis only. All collections of C.O.D. will be by cash, cashier's check, or money order unless prior arrangements are made. C.O.D. orders are accepted from Authorized Dealers only.

Prices, Terms, Purchase Minimums
For Open Credit terms, a prospective Dealer must place a minimum order of $500. Opening Orders for accounts paying by credit card or C.O. D. is $250. COD orders must include three trade references. There are no discounts allowed on COD or Credit Card orders.

Standard Open Account payment terms are 2% 10 days, Net 30 days after date of invoice to Dealers in good standing. Prepaid cash orders qualify for 2% discount allowance.

All prices are net cost F.O.B. Kennesaw at wholesale. Prices are subject to change without notice. Orders accepted are subject to prices prevailing at time of shipment.

Quantity Based Pricing
Products are offered to Dealers at tiered pricing based on quantity. Generally, orders for less than 5 each of a single item are priced higher due to warehouse handling charges.

Dealers who purchase more than $5,000 within a 12 month anniversary period will receive our best quantity discount price.

Dealers who become inactive after 12 months are required to place new order of $250 and to submit updated trade references for reestablishment of credit terms.

Minimum Re-Order - $150. Order for less than this are charged $15.00 service charge or normal retail prices.

Ordering
Please use our complete product codes for all items if possible. Be certain to indicate color and size code (if applicable). Full product descriptions are acceptable. Due to computer controls, orders entered and already sent to the warehouse cannot be altered or added to in any way. Requests for additional items will be treated as a new order.

Competitive Bidding Stocking Dealers
Brigade Quartermasters does not open or provide pricing to prospective Dealers who intend to respond to competitive bids issued by any organization. Dealers are required to stock Brigade Quartermasters merchandise prior to competing on public bids.

Freight Policy
All shipments are F.O.B. Kennesaw, Georgia
From time to time, Brigade Quartermasters may offer or agree to different discount and terms; title still passes to retailer at the point of the shipping warehouse. Delivery to the commercial carrier constitutes delivery to the Dealer. Shipments under $5,000 net are shipped via commercial carriers providing good service. All truck shipments are sent "Freight Collect." Small package shipments are sent UPS or via other services providing consistent service with freight and insurance costs being prepaid and added to the invoice. Discounts are not allowed on freight.

Advertising Price/Suggested Retail Pricing
Brigade Quartermasters, Ltd. furnishes suggested retail prices. Products purchased from Brigade Quartermasters should be sold at or above suggested retail price. You must receive approval as described in "Use and Approval of Logos and Trademarks," for use in advertising.

Order Placement and Acceptance
Orders from NEW ACCOUNTS MUST BE SIGNED BY AN AUTHORIZED OFFICER or EMPOWERED REPRESENTATIVE OF THE CUSTOMER. We prefer a customer's actual Purchase Order form. All Dealers should submit written purchase orders to insure accuracy of information and pricing. We assume no liability for confirming purchase orders not properly identified by the Dealer.

Order Cancellation
The Credit Department may hold or cancel an order(s) for non-payment of Account Receivables; if the credit line is in full use; if there are indications of poor financial performance; if there is insufficient information; or if there is any indication of an adverse condition. Any waiver or tolerance to any or all of these conditions in the past does not guarantee waiver in the future. All cancellations or revisions must be made in writing and received at least two weeks prior to the requested shipping date. A 15% handling charge plus all other incurred costs by Brigade as a result of refused shipment for any reason other than Brigade's error will be charged to the account.

Order Fulfillment
Brigade Quartermasters will ship merchandise to the Dealers. We do not "DROP SHIP" product directly to consumers.

Restricted Products
Dealers selling products online will assume all responsibility for knowing and following all laws regarding the shipment of restricted products. Dealer/ Seller will assume any responsibility for products shipped unlawfully.

Consignments
Brigade Quartermasters does not enter into consignment agreements. All shipments are made against bon-fide purchase orders.

Statements
Statements are sent out monthly. If you have questions or comments about charges, please call the Credit Department at (770) 428-1248 extension 254. Or you may write to Brigade Quartermasters, Ltd. 1025 Cobb International Drive, Kennesaw, GA 30152-4300. If we are not notified within 60 days after the billing date, we will assume that all the charges are valid and correct. If an item appearing on your statement was billed on terms longer than 45 days (total days from invoice date to due date is more than 45 days) and proof of delivery is required, it must be requested of us before the invoice is due. If "proof of delivery" is requested beyond the shipper's ability to provide proof, we defer to our standard terms of sale as F.O.B. will apply and the retailer must file a claim with the carrier. Payment to Brigade Quartermasters is required regardless of the status of the claim.

Interest On Late Payments
Past due account balances will be assessed interest at 1 1/2 (18% annual) per month on all amounts that are 30 days past the original invoice date; however no interest will be charged if payment is received before the 45th day after the invoice date.

Returns/Refusals/Damage Allowance
Dealer shall have (10) ten days after receipt of merchandise to notify Brigade Quartermasters in writing of any merchandise being defective or damaged or otherwise not in conformance with the purchase order. All returns, whether defective or not, must be pre-approved by Brigade Quartermasters' management; and accompanied by a pre-approved, valid, written Return Authorization (RA) Form with the RA number clearly marked on the outside of the shipping container. Authorizations are good for 30 days. All returned merchandise must be shipped prepaid via United Parcel Service from point of origin. Returns not shipped prepaid will be refused.

Charges for Returned Merchandise
Any request for return of excess merchandise must be approved by Brigade Quartermasters prior to making any return. We will work with a Dealer as appropriate for the circumstance, but we do not regularly accept the return of saleable goods. Each return must have a valid written Return Authorization (RA). We access a 15% restocking charge for non-defective merchandise returned in new condition and in original undamaged packaging free of all Dealer's price markings. An additional 15% charge, or actual cost to put in new, saleable condition, whichever is greater, will be made if the return merchandise requires refurbishment, replacement, repair, or repackaging. All returns are inspected; and if valid, returns will be credited at the original invoice price.

No shipments may be refused by the Dealer. A shipment that is "late" or "not as ordered" must be accepted and returned.

Brigade Quartermasters reserves the right to "discount" invoices for a damage allowance in lieu of single item returns on "first quality, full price" merchandise. No returns should come directly from a customer to Brigade Quartermasters. Consumer disputes, or issues arising out of perceived manufacturing or material defect must be addressed on the retail level. Consumers should not contact Brigade Quartermasters directly.

EXCEPT FOR THE LIMITED WARRANTY TO REPLACE OR CREDIT DEFECTIVE MERCHANDISE UPON PRE-APPROVAL BY BRIGADE QUARTERMASTERS STATED ABOVE, BRIGADE QUARTERMASTERS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Refunds
From time to time, credits may be issued, or an overpayment made, creating an overall credit balance. To request a refund, write to Brigade Quartermasters, Ltd. 1025 Cobb International Drive, Kennesaw, GA 30152-4300, Attention Credit Department Refund. Brigade Quartermasters reserves the right to offset outstanding balances. If funds are held as security against shipments, any "at once and future orders" may be cancelled in compliance with the refund request.

Audit
Brigade Quartermasters will not honor any "Audit" type claims where-by a review of purchase orders or other materials result in deduction or debit billing for claimed errors that are more than six months old.

Use and Approval of Logos, and Trademarks
Brigade Quartermasters Ltd., its Divisions and Subsidiaries, owns or controls various rights to trademarks, trade names, commercial symbols, slogans, emblems, logos and insignias, (collectively, the Trademarks.) These Trademarks are our most valuable assets! We vigorously defend our rights with respect to the Trademarks for our own, our customers', and the consumers' protection. All use and means of use, (for print, audio, video, email broadcast, or Internet posting) must be registered with Brigade Quartermasters and pre-approved. Approval covers use, quality of material, production, and copy. Failure to apply for and receive permission for such use may result in a termination of our Dealer relationship.

Use of Intellectual Property
Brigade Quartermasters owns or controls all intellectual property found within the catalog and on the web sites including product photos, other photos, and text, (collectively, Intellectual Property.) All use and means of use, (for print, audio, video, email broadcast, or Internet posting) must be registered with Brigade Quartermasters and pre-approved. Approval covers use, quality of material, production, and copy. Failure to apply for and receive permission for such use may result in a termination of our Dealer relationship. Brigade reserves the right to request that Dealers remove all or in part Intellectual Property used on the Dealer web site. Dealers may not use Brigade Quartermasters' Intellectual Property to promote, sell, or advertise products purchased from entities other than Brigade Quartermasters, Ltd.

Use of Web site Content
Dealers are not authorized to take images, content, Intellectual Property or Content from Brigade Quartermasters' Internet Sites without express written approval by Brigade Quartermasters. Brigade Quartermasters may at its own discretion provide Dealers with Trademarks and/or Intellectual Property (images and/or text) for products purchased from Brigade Quartermasters. Dealers may supplement product information provided by Brigade Quartermasters with additional text and images but must receive permission from Brigade Quartermasters prior to promotion. Dealers may not use Brigade Quartermasters' Intellectual Property to promote, sell, or advertise products purchased from entities other than Brigade Quartermasters, Ltd. Dealers cannot use web site content to duplicate the "look and feel" nor co-brand the Brigade Quartermasters web sites.

Dispute Resolution
Any notice of a dispute regarding billing, deliver, or quality of merchandise not covered by Brigade Quartermasters policies stated above, (returns, non receipt cancellations etc.) must be sent in writing to Brigade Quartermasters, Ltd. 1025 Cobb International Drive, Kennesaw, GA 30152-4300, Attention Credit Department.

Any uncorrected violation of the terms and conditions outlined may result in the severance of the Dealer relationship. These terms are subject to change or modification. Notice of any change may be requested in writing by writing to our corporate office at Brigade Quartermasters, Ltd. 1025 Cobb International Drive, Kennesaw, GA 30152-4300.

Click Here to download a PDF document of the "Brigade Quartermasters Business Practices Policy Agreement". Print the document, fill it out and sign it in the appropriate places. The completed document may be mailed to:

Brigade Quartermasters, Ltd.
1025 Cobb International Drive
Kennesaw, GA 30152-4300

Attention: Sales Department

Or you may fax the completed document to 770-419-2895, Attention Sales Department.